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Archive of: up selling

Parts Department ‘Up Selling’ Sales Process - Focus on Parts Sales Process
Parts Department ‘Up Selling’ Sales Process - Focus on Parts Sales Process You will only get what you ask for! A statement that is so true of most automotive Parts Departments. The phone rings or the buzzer goes on the counter and most Parts people go ahead and provide the answer to the question, ‘have you got one of these?’. When the answer is, ‘yes I have,’ what should come next? Read full article >>>
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